Product substitution

If an item in your online order isn't available, we can substitute it with another similar product that has the same (or higher) value. 

In the event where substitutions have been allowed, we will ensure to enforce the price promise match, should any of the ordered items be out-of-stock. Products used to substitute the out-of-stock item will bear the same or higher cost and will be of similar category. If you are not satisfied with the substitution you have received, you have the right to return them back to us, please follow the returns policy, found on the delivery info page